Privacy Policy

1. Our Commitment to Your Privacy

Protecting your personal information is important to Myadmicon Pty Ltd (“Formably”, “we”, “us”). This policy explains what personal information we collect, how we use and protect it, and your rights regarding your information. We are committed to maintaining the security of all personal information you provide to us.

2. Who This Policy Applies To

This policy applies to the personal information of anyone we interact with in our business, including our:

  • Customers, suppliers, and business partners.

  • Current and prospective employees and contractors.

  • Shareholders and directors.

3. The Information We Collect

The type of information we collect depends on how you interact with us. This may include:

  • Contact Details: Your name, address, phone number, and email address.

  • Account Information: A unique username and password.

  • Professional Details: Your occupation.

  • Payment Information: Credit card and bank account details for transactions.

  • Usage Data: Information about how and where you use our products and services.

Sensitive Information: We will not collect sensitive information (like your race, political opinions, or health information) unless you give us express consent, it's required by Australian law, or it's necessary for a legal claim.

4. How and Why We Use Your Information

We collect your information in several ways, such as when you create an account, use our document generator, make a payment, or contact us. We use this information to:

  • For Customers: Manage your account, provide the products and services you've ordered, and improve our offerings. If you don't provide the necessary information, we may not be able to provide our services to you.

  • For Suppliers: Manage our accounts, orders, and business relationships.

  • Cloud Services: If you use our cloud-based solutions, we host your information to provide that service. We only access it for technical support or to perform necessary functions, and we will not disclose it without your written consent.

5. Marketing and Advertising

We may use your information to send you marketing communications about products and services we think you'll find interesting. This may be done by email, SMS, post, or phone.

You can opt-out of receiving marketing from us at any time. Simply use the unsubscribe link in our emails or contact us directly at admin@formably.com.au, and we will remove you from our mailing list.

6. When We Share Your Information

We may disclose your personal information in specific situations:

  • Our Service Providers: We engage third parties to perform services for us. A key partner is Law Central Legal Pty Ltd, an independent law practice that administers and maintains our legal products. They will have access to your personal information and may contact you regarding products, promotions, or changes in the law.

  • Legal Requirements: We may disclose your information as required by law, to a court, or to a government authority.

  • Business Transfers: In the event of a sale, merger, or reorganisation of our business.

  • Safety and Rights: To protect the rights or safety of our employees or any third party.

Overseas Transfers: Some of our service providers may be located overseas. We take reasonable steps to ensure they handle your information securely and in line with Australian Privacy Principles. By providing your information, you consent to this transfer.

7. How We Secure Your Information

We take all reasonable steps to protect your personal information from misuse, loss, and unauthorised access. Our security measures include:

  • Encryption technologies and firewalls.

  • Restricted access to personal information.

  • Regular backups and security testing.

  • Staff training on security policies.

While we do our best, data transmission over the internet cannot be guaranteed to be 100% secure. If we no longer need your information for any legal or business purpose, we will securely destroy it.

8. Our Use of Cookies and Website Data

A "cookie" is a small data file that our website stores on your computer to help us improve your experience.

  • What We Use Cookies For: To track pages you visit, remember your preferences, and gather anonymous statistics to help us improve our service.

  • What Cookies Can't Do: A cookie cannot read data from your hard drive or access cookie files created by other websites.

  • Your Choice: You can change your browser settings to disable cookies or to warn you before they are used, though this may limit your access to some features.

9. Your Rights and Choices

  • Accessing Your Information: You have the right to request access to the personal information we hold about you. You can do so by emailing admin@formably.com.au. We will provide access for free where possible, unless a legal exception applies (e.g., it would impact another person's privacy or prejudice legal proceedings).

  • Correcting Your Information: If you are a registered user, you can edit your details in your account settings. You can also email us at admin@formably.com.au to request corrections to any information that is inaccurate or out of date.

10. Third-Party Links

Our website may contain links to other sites that we do not operate. We are not responsible for the privacy or security practices of these third-party websites. We encourage you to read their privacy policies.

11. Changes to This Policy

We may update this policy from time to time. The latest version will always be posted on our website. Please review it regularly to stay informed of any changes.

12. Questions and Complaints

If you have any questions, concerns, or complaints about this policy or how we handle your personal information, please contact us at: admin@formably.com.au. We will take your concerns seriously and work to address them promptly.